Contact Us
A question about a product, an order or decor advice? Our team replies within 24 working hours.
Dear visitor,
Welcome to our contact page! We are delighted to be able to help you and answer all your questions. At Designix, your satisfaction is our top priority, which is why we offer you personalized and warm support.
If you have any questions regarding your current orders, we fully understand that you may be eager to receive them. Due to high current demand, delivery times may be slightly longer than usual.
We are working closely with our carriers to minimize these delays and ensure prompt delivery of your packages. Please note that delivery times may vary depending on your region and the availability of local carriers.
To answer some of your frequently asked questions, here are some items from our FAQ:
Where can I find my order tracking information?
Once your order has been shipped, we will send you an email containing a tracking link. This will allow you to follow the progress of your package in real time.
What should I do if my order does not arrive within the expected timeframe?
If your order exceeds the estimated delivery times, we invite you to contact us via the form below. We will do our utmost to provide you with the necessary information and resolve the situation quickly.
We hope this information answers your questions. Please do not hesitate to contact us via the form below if you have any other concerns, specific requests, or simply need further assistance. Our customer service team will be happy to help you.
You can also contact us by email or phone:
Support@designix.fr
06.62.65.17.72
We would like to thank you for your trust and patience. Your satisfaction is our priority, and we are committed to providing you with a pleasant and worry-free shopping experience.
Sincerely, The Customer Service Team
