Privacy and cookie policy

PREAMBLE

This privacy policy informs you about how Designix.fr uses and protects the information you provide to us when you use this site, accessible from the following URL: Designix.fr (hereinafter the "Site").

Please note that this privacy policy may be modified or supplemented at any time by Designix.fr , particularly to comply with any legal or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications bind the user as soon as they have been informed of the publication of the updated privacy policy and have accepted it.

ARTICLE 1. PARTIES

This privacy policy is applicable between the publisher of the Site, hereinafter the “Publisher”, and any person connecting to the Site, hereinafter the “User”.

ARTICLE 2. DEFINITIONS

“Site Contents” : elements of any kind published on the Site, whether or not protected by intellectual property rights, such as texts, images, designs, presentations, videos, diagrams, structures, databases, or software.

“Publisher” : Designix.fr , SAS in its capacity as the publisher of the Site.

“User” : any person connecting to the Site.

“Site” : the website accessible at the URL Designix.fr , as well as the sub-sites, mirror sites, portals, and URL variations related thereto.

ARTICLE 3. SCOPE

This privacy policy is applicable to every User. Clicking "I accept" during your registration on the Site will imply your full and entire acceptance of it. Similarly, clicking "I accept" in the cookie information banner displayed on the Site implies your confirmation of this acceptance, while allowing you to customize which cookies will or will not be applied to you. By doing so, you acknowledge that you have fully read and accepted them without restriction.

The User acknowledges the evidentiary value of the Publisher's automatic recording systems and, unless they can provide proof to the contrary, waives the right to contest them in the event of a dispute.

Acceptance of this privacy policy assumes that Users possess the necessary legal capacity to do so or are at least 16 years old, or failing that, have the authorization of a tutor or curator if they are incapacitated, of their legal representative if they are under 16, or hold a mandate if they are acting on behalf of a legal entity.

ARTICLE 4. PERSONAL DATA

In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on April 14, 2016, and the applicable national legislation, the Publisher provides you with the following information:

4.1. Identity of the data controller

The controller for the collection and data processed on the Site is Designix.fr

4.2. Data collection by the Publisher

4.2.1. Data collected

4.2.1.1 Data collected during navigation on the Site

While browsing the Site, you consent to the Publisher collecting information related to: the content you view and click on; demographic data; the device used and its software environment; your location; your connection data (times, IP address, etc.).

4.2.1.2. Data collected when using the contact form or contact email address

The use of the contact form or contact email address by the User implies the collection by the Publisher of the following personal data: last name, first name, email address*, phone number.

Personal data followed by an asterisk is mandatory for using the contact form. Users who do not wish to provide the information required for using the contact form will not be able to send a message to the Publisher directly from the Site.

4.2.1.3. Data collected during registration on the Site

The use of the registration form by the User implies the collection by the Publisher of the following personal data: last name*, first name*, postal address*, email address*, date of birth, phone number.

Personal data followed by an asterisk is mandatory for registration on the Site. Users who do not wish to provide the information required for using the registration form will not be able to register directly from the Site.

4.2.1.4. Data collected when using the newsletter form

As part of the use of the newsletter form, the Publisher may be required to collect and process: your email address.

4.2.2. Purposes of personal data collection

The data collected during navigation is subject to automated processing for the purpose of:

• Verifying identity;
• Ensuring and improving the security of services;
• Developing, operating, improving, providing, and managing the Site;
• Contextualizing and improving the User experience;
• Sending information and contacting people, including by email;
• Targeting advertising content;
• Avoiding any illicit or illegal activity;
• Enforcing the conditions relating to the use of the Site.

The data collected during the use of the contact form or contact email address is subject to automated processing for the purpose of:

• Verifying identity;
• Ensuring and improving the security of services;
• Contextualizing and improving the User experience;
• Sending information and contacting people, including by email;
• Targeting advertising content;
• Avoiding any illicit or illegal activity.

The data collected during registration is subject to automated processing for the purpose of:

• Executing contractual obligations;
• Verifying identity;
• Ensuring and improving the security of services;
• Developing, operating, improving, providing, and managing the Site;
• Contextualizing and improving the User experience;
• Sending information and contacting people, including by email;
• Avoiding any illicit or illegal activity;
• Enforcing the conditions relating to the use of the Site.

The data collected when using the newsletter form is subject to automated processing for the purpose of:

• sending newsletters to the User.

4.2.3. Legal bases for processing

The legal basis for data collected during navigation is the Publisher's legitimate interest, namely, conducting an analysis of behaviors on the Site and obtaining improved security and functionality of the Site. Some of this data, such as those resulting from the placement of certain cookies, may be legally based on the consent of the individuals.

The legal basis for data collected when using the contact form or the contact email address is the consent of the individuals concerned.

The legal basis for data collected during registration is a contractual relationship.

The legal basis for data collected when using the newsletter form is the consent of the individuals concerned.

4.2.4. Recipients of the data

The collected data can only be viewed by members of the Publisher's management, by personnel in charge of preparing your order, as well as by personnel in charge of managing the Site, and is never made freely viewable by any third-party individual.

4.2.5. Data retention period

Personal data collected during navigation is kept for a reasonable period necessary for the proper administration of the Site and for a maximum of 12 months, or until the withdrawal of consent by the individuals concerned.

Personal data collected when using the contact form or when sending an email to the contact address is kept for a reasonable period necessary for the proper management of the User's request, and for a maximum of 12 months.

Data collected during registration is kept for the duration of the contractual relationship between the Publisher and the User.

Data collected when using the newsletter form is kept until the withdrawal of consent by the individuals concerned.

At the end of each of these periods, the Publisher will archive this data and keep it for the duration during which its liability could be called into question.

After this retention period, the Publisher undertakes to permanently delete the data of the individuals concerned.

4.2.6. Security and confidentiality of personal data

Personal data is stored under secure conditions, according to current technical means, in compliance with the provisions of the General Data Protection Regulation and current national legislation.

4.2.7. Personal data minimization

The Publisher may also collect and process any data voluntarily transmitted by a User, particularly via the free text field of the contact form.

The Publisher guides Users as much as possible when they provide unnecessary or superfluous personal data.

The Publisher undertakes to only retain and process data strictly necessary for its activities and will delete any useless data received as soon as possible.

4.3. Respect for rights

You have the following rights regarding your personal data, which you can exercise by writing to our postal address or by sending an email to the following address: Support@designix.fr

4.3.1. Right to information, access, and communication of data

You have the ability to access personal data concerning you.

Due to the obligation of security and confidentiality in the processing of personal data incumbent upon the Publisher, your request will only be processed if you provide proof of your identity, in particular by producing a scan of your valid ID (in case of an email request) or a signed photocopy of your valid ID (in case of a written request), both accompanied by the statement “I certify on my honor that the copy of this identity document is a true copy of the original. Done at… on…”, followed by your signature.

To assist you in your process, you will find here a template letter developed by the CNIL.

4.3.2. Right to rectification, deletion, and the right to be forgotten

You have the ability to request the rectification, update, blocking, or erasure of your personal data that may prove to be, where applicable, inaccurate, erroneous, incomplete, or obsolete.

You can also define general and specific directives regarding the fate of personal data after your death. Where applicable, the heirs of a deceased person can demand that the death of their loved one be taken into account and/or proceed with the necessary updates.

To assist you in your process, you will find here a template letter developed by the CNIL.

4.3.3. Right to object to data processing

You have the ability to object to the processing of your personal data.

To do so, you must send an email to the following address: Support@designix.fr. In this email, you must specify the data you wish to have deleted as well as the reasons justifying this request, except in the case of commercial prospecting.

4.3.4. Right to data portability

You have the right to receive the personal data you have provided to us in a transferable, open, and readable format.

4.3.5. Right to limitation of processing

You have the right to request that the processing of your personal data by the Publisher be limited. Thus, your data can only be stored and no longer used by the Publisher.

4.3.6. Withdrawal of consent

Your consent is essential for the processing of your data by the Publisher. However, you can withdraw it at any time. This withdrawal will lead to the deletion of the personal data concerning you.

Services requiring the processing of your data by the Publisher will, however, no longer be accessible.

4.3.7. Response times

The Publisher undertakes to respond to your request for access, rectification, or objection or any other complementary request for information within a reasonable period, which shall not exceed 1 month from the receipt of your request.

4.3.8. Complaint to the competent authority

If you consider that the Publisher is not fulfilling its obligations with regard to your personal information, you may address a complaint or request to the competent authority. In France, the competent authority is the CNIL, to which you can send a request here.

4.4. Transfer of collected data

4.4.1. Transfer to partners

The Publisher informs you that we use authorized service providers to facilitate the collection and processing of the data you have provided to us. These providers may be located outside the European Union and have access to the data collected on the Site.

The Publisher has previously ensured the implementation by its providers of adequate guarantees and compliance with strict conditions regarding confidentiality, use, and data protection, for example via the US Privacy Shield.

The User consents to the collected data being transmitted by the Publisher to its partners and being processed by these partners as part of third-party services, namely:

Partner	Capacity	Destination Country	Processing carried out	Guarantees
Google Analytics	Sub-processor and Co-processor	USA (Privacy Shield)	Development of commercial statistics to generate reports on User interactions.	https://policies.google.com/privacy
Facebook	Co-processor	USA (Privacy Shield)	Management of people's reviews on products, services, or content.	https://www.facebook.com/policy.php

4.4.2. Transfer upon requisition or judicial decision

The User also consents to the Publisher disclosing the collected data to any person, upon requisition of a government authority or by judicial decision.

4.4.3. Transfer in the context of a merger or acquisition

If the Publisher is involved in a merger, sale of assets, financing transaction, liquidation, or bankruptcy, or in an acquisition of all or part of its business by another company, the User consents to the collected data being transmitted by the Publisher to that company and that such company carries out the personal data processing referred to in this privacy policy in place of the Publisher.

ARTICLE 5. POLICY REGARDING TRACKERS/COOKIES

During your first connection to the Publisher's Site, you are warned by a banner at the bottom of your screen that information related to your navigation is likely to be saved in files called “cookies”. Our cookie usage policy allows you to better understand the provisions we implement regarding navigation on our Site. It notably informs you about all the cookies present on our Site, their purpose, and gives you the procedure to follow to configure them.

5.1. Use of trackers/cookies

The publisher of this Site may install a cookie or other tracker on your device's hard drive (computer, tablet, mobile, etc.) in order to ensure smooth and optimal navigation on our website.

"Cookies" (or connection trackers) are small text files of limited size that allow us to recognize your computer, tablet, or mobile phone for the purpose of personalizing the services we offer you.

To better inform you about the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the Publisher's site, their name, their purpose, and their retention period.

5.2. Purposes of trackers

With the help of the information contained in the trackers and cookies used, the Publisher can analyze traffic and use of the Site and, where appropriate, facilitate and improve navigation, carry out prospecting operations, compile commercial statistics, or display targeted advertisements.

5.3. Trackers used

 

Partner	Processing purpose	Partner conditions
Shopify	Access to secure areas, browsing history management	https://www.shopify.com/legal/cookies

 

 

5.4. Configuring your cookie preferences

When you first connect to the Publisher's Site, a banner briefly presenting information related to the placement of cookies and similar technologies appears at the bottom of your screen. This banner allows you to make a choice regarding the cookies you accept or refuse to have placed on your device. You will be deemed to have given your consent to the placement of cookies by clicking on the "I accept" icon, either globally or individually. Conversely, you will be deemed to have refused the placement of cookies by clicking on the "I refuse" icon; again, this choice may apply to all cookies or only to some of them. In the absence of a choice, you will be deemed to have refused the placement of cookies. Your decision will be recorded for 6 months and may be modified at any time.

5.4.1 Cookies exempt from consent

In accordance with the recommendations of the Commission Nationale de l’Informatique et des Libertés (CNIL), some cookies are exempt from the requirement to obtain your prior consent insofar as they are strictly necessary for the operation of the website or have the exclusive purpose of enabling or facilitating electronic communication. These include session identifier cookies, authentication cookies, load balancing session cookies, as well as interface customization cookies. These cookies are fully subject to this policy insofar as they are issued and managed by the Publisher.

5.4.2 Cookies requiring prior consent

This requirement concerns cookies issued by third parties that are classified as "persistent" insofar as they remain on your device until they are deleted or reach their expiration date.

As such cookies are issued by third parties, their use and placement are subject to their own privacy policies. This family of cookies includes audience measurement cookies, advertising cookies, and social media sharing cookies (such as Facebook, Twitter, YouTube, and Instagram).

Audience measurement cookies establish statistics regarding the traffic and use of various elements of the Site (such as the content/pages you have visited). This data contributes to improving the ergonomics of the Publisher's Site.

5.5. Maximum retention period for trackers

Trackers are intended to be stored on the User's computer for a period of up to 12 months. This data is stored under secure conditions, using current technical means, in compliance with the provisions of the General Data Protection Regulation and the national legislation in force.

5.6. Objection to the use of trackers

5.6.1. Right to object to the use of trackers

You can accept or refuse the placement of cookies at any time.

The User may delete or disable the use of trackers whenever they wish by changing their browser settings. It is possible to browse the Site without trackers. However, certain secondary functions of the Site may not work if the User has disabled the use of trackers, such as form autocompletion or navigation indicators.

5.6.2. Settings

For more information on tools for controlling cookies, you can consult the page dedicated to this on the CNIL website here.

5.6.2.1. Browser settings

Each Internet browser offers its own cookie management settings. The User can configure their browser software so that cookies are rejected, either systematically or according to their issuer. The User can also configure their browser software so that they are prompted to accept or refuse cookies on a case-by-case basis before a cookie is likely to be saved on their device.

The configuration for cookie management and user choices is different for each browser. It is described in the browser's help menu, which will allow you to learn how to modify your cookie preferences:

•  For Internet Explorer ;
•  For Safari ;
•  For Chrome ;
•  For Firefox ;
•  For Opera.

5.6.2.2. Settings using add-ons

The User can also delete or object to the placement of cookies on their device by installing a browser extension, such as Ghostery, which can be downloaded here. 

ARTICLE 6. INTELLECTUAL PROPERTY

6.1. Legal protection of Site Contents

The Site Contents may be protected by copyright and database rights. Any illegal representation, reproduction, translation, adaptation, or transformation, in whole or in part, carried out without the consent of the Publisher or its successors or assigns, constitutes a violation of Books I and III of the Intellectual Property Code and may lead to legal proceedings for infringement.

6.2. Contractual protection of Site Contents

The User contractually undertakes to the Publisher not to use, reproduce, or represent, in any way whatsoever, the Site Contents, whether or not they are protected by intellectual property rights, for any purpose other than their reading by a robot or a browser. This prohibition does not apply to indexing robots whose sole purpose is to scan the Site content for indexing purposes.

ARTICLE 7. FINAL PROVISIONS

7.1. Modifications

This Privacy Policy may be modified at any time by the Publisher. The conditions applicable to the User are those in force at the time of their connection to the Site. Any substantial modification of this privacy policy will be notified upon the User's first connection following their entry into force. This new privacy policy will then have to be accepted again.

7.2. Entirety

The invalidity of one of the clauses of this contract will not entail the invalidity of the other clauses of the contract or of the contract as a whole, which will retain their full effect and scope. In such a case, the parties shall, as far as possible, replace the invalid stipulation with a valid stipulation corresponding to the spirit and purpose hereof.

7.3. Non-waiver

The failure of the Publisher to exercise the rights granted to it herein shall in no way be construed as a waiver of the right to assert said rights.

7.4. Languages

These terms and conditions are offered in French.

7.5. Unfair terms

The stipulations of these terms apply subject to compliance with the mandatory provisions of the Consumer Code regarding unfair terms in contracts concluded between a professional and a consumer.

ARTICLE 8. DISPUTES

8.1. Governing law

This Privacy Policy is subject to the application of French law and European regulations, in particular the European General Data Protection Regulation.

8.2. Disputes

Pursuant to Ordinance No. 2015-1033 of August 20, 2015, all disputes that may arise in the context of the execution of these general terms and conditions for which a solution could not be found amicably between the parties must be submitted.

Since January 1, 2016, mediation has been mandatory for everyone. Thus, any professional selling to individuals is required to provide the contact details of a competent Mediator in the event of a dispute, regardless of whether they sell remotely or in a physical store (Source: FEVAD).

to our mediation service  /  to our mediation service

 

Article 9 - Protection of your personal information and SMS marketing

As part of our privacy policy, we use SMS marketing services to keep you informed of our new offers, promotions, and special events.

By subscribing to our mailing list, you consent to receive promotional SMS messages from us. We are committed to protecting your personal information and using it only within the legal and regulatory framework.

Your phone numbers and other personal data will never be sold, rented, or shared with unauthorized third parties. You can unsubscribe at any time using the unsubscribe instructions provided in our SMS messages or by contacting us directly. Please note that message and data rates may apply depending on your telecommunications plan.

We respect your privacy and are committed to providing you with a secure and transparent communication experience.

 

The Designix mobile messaging service (the "Service") is operated by Designix ("Designix", "we", or "us"). Your use of the Service constitutes your agreement to these terms and conditions ("Mobile Terms"). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service after the effective date of such changes will constitute your acceptance of those changes.

By consenting to Designix's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Designix through your wireless provider to the mobile phone number you have provided, even if your mobile phone number is registered on any state or federal Do Not Call list. SMS messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, special offers, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program to make purchases, and your consent is not a condition of any purchase with Designix. Your participation in this program is entirely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for more details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may unsubscribe from the Service at any time. Text the single keyword command STOP to Designix or click the unsubscribe link (if provided) in any text message to cancel. You will receive a one-time unsubscribe confirmation SMS. No further messages will be sent to your mobile device unless you initiate them. If you have subscribed to other Designix mobile messaging programs and wish to cancel, you must unsubscribe separately from those programs by following the instructions provided in their respective mobile terms, unless required otherwise by applicable law.

For help or assistance, text HELP to Designix or email Support@designix.fr.

We may change any short code or phone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including STOP or HELP requests, that you send to a short code or phone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you obtain a new mobile number, you must sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or the Service.